2025 Satisfaction Survey

Step 1 of 7 - Accounting

14%

Accounting

How would you rate the accounting department for overall satisfaction with the services provided?

How would you rate the use of technology within accounting?

How would you rate the efficiency and timeliness of responsiveness and services provided by accounting?

Any additional comments on your experience with this service provision and/or technology?

Marketing

How would you rate the marketing department for overall satisfaction with the services provided?

How would you rate the use of technology within marketing?

Have you used the Marketing Request form for specialty request(s)?

Yes

How would you rate the efficiency and timeliness of responsiveness and services provided by marketing?

Any additional comments on your experience with this service provision and/or technology, or other services you would like to see provided?

IT Services

How would you rate IT Services department for overall satisfaction with the services provided?

How would you rate the use of technology within IT?

How would you rate the efficiency and timeliness of responsiveness and services provided by IT?

Any additional comments on your experience with this service provision and/or technology?

Intranet

How would you rate the intranet for overall satisfaction of use and resources provided?

How would you rate the use of technology within the intranet?

How would you rate the efficiency and usefulness of the intranet in your daily workflow?

Any additional comments on your experience with the Practus Intranet, or additional functionality you would like to see?

Practus Company Events

How would you rate Practus company events for overall satisfaction?

How would you rate the use of technology within the events?

Any additional comments on your experience with Practus Events and/or technology, or future events you might like to see?

SWAG for Clients

Do you currently buy Practus branded swag for your clients

Yes

How much do you expect to spend per client gift

What items are you must likely to gift to a client (select all that apply)

Branded Clothing (t-shirt, pullover...)

Office Supplies (pens, notepads...)

Commuter Goods (lidded tumbler, backpack, charging pack, cable organizer...)

Home Goods (coasters, glassware...)

Tech Goods (portable charging pack, bluetooth speaker, wireless headset...)

What items would you like to see available in the future?

Have you done so in the past?

Yes

What is the primary reason you don’t send Practus swag as a gift?

What items would you like to see that may impact your future gifting?

Additional Feedback

Is there anything else you would like us to know, or share with us about your experience utilizing the Practus back-office services and technology stack?

Optional

We have designed this survey so you can provide anonymous feedback about your experience. However, if you are open to follow up or further discussions about how we can better serve you and your practice, we invite you to include your name.

Name

First Last